Privacy Policy

1. Absolute Confidentiality

Everything shared in a session with Ali Ahmad Awan is held in the strictest confidence. No information about your sessions, your identity, your personal circumstances, or your psychological work is shared with any third party under any circumstances, without your explicit written consent.

This is not a legal formality. Confidentiality is the psychological foundation of all therapeutic work. Without it, real healing cannot happen. Every client is protected absolutely.

2. Information We Collect

When you use this website or contact us, we may collect the following information:

• Your name and contact information (when you apply for a session)
• Information you voluntarily share about your situation
• Technical information such as IP address, browser type, and pages visited (via standard web analytics)
• Session notes and progress records (stored securely within the client portal)

We do not collect sensitive personal information without your explicit consent.

3. How We Use Your Information

• To provide psychological counseling and therapy services
• To communicate with you about your sessions and progress
• To maintain accurate session records within the secure client portal
• To improve the quality and accessibility of our services
• We do NOT sell, rent, or share your personal data with third parties for marketing purposes

4. Client Portal Security

The Ali Ahmad Awan client portal (portal.aliahmadawan.com) uses encryption and secure authentication to protect all client data. Session journals, homework, mood tracking data, and progress records are stored securely and accessible only to the individual client and Ali Ahmad Awan.

No client data from the portal is shared with third parties. All portal data is encrypted in transit and at rest.

5. Cookies

This website uses essential cookies for basic functionality. We may use analytics tools to understand how visitors interact with the website in aggregate, anonymised form. You may disable cookies via your browser settings. No tracking cookies are used for advertising purposes.

6. Third-Party Services

This website uses the following third-party services:

• Vercel — Website hosting. Vercel's privacy policy governs data processed by their servers.
• WhatsApp — Session application and client communication. WhatsApp's privacy policy governs messages sent via their platform.
• Google — Analytics (if enabled) and Google Reviews. Google's privacy policy applies.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Withdraw consent to data processing at any time
• Request that your session records be deleted after the therapeutic relationship ends

8. Mandatory Disclosure

In very rare circumstances, confidentiality may be broken without consent where there is a serious, credible risk of imminent harm to you or another person, or where disclosure is required by law. This would be communicated to you wherever possible.

9. Contact

For any questions, concerns, or requests regarding your privacy or personal data, please contact Ali Ahmad Awan directly via WhatsApp at +92 333 333 4239.